We’re Hiring! – Operations and Sustainability Executive
DublinTown is pleased to list this opportunity to join our team. We invite expressions of interest with a full CV and cover letter to careers@dublintown.ie.
DublinTown Operations & Sustainability Executive
Job Description
Operations and Membership Engagement
• Serve as contact for member enquiries via phone, email and in-person, delivering responsive support and relationship management across our membership base.
• Handle cleaning and maintenance queries, ensuring successful completion through our external contractors and stakeholders.
• Deal with external stakeholders on operational issues that may arise in the course of daily business. Stakeholders include Dublin City Council, The Dublin Regional Homeless Executive, An Garda Síochána among others.
• Compose and schedule member newsletters and footfall reports using email platforms, maintaining consistent brand voice and engagement metrics.
• Draft handouts/leaflets for our Membership team to distribute to member businesses
• Coordinate data for our comprehensive CRM database of business members, ensuring data accuracy, segmentation and confidentiality across diverse sectors including retail, hospitality and professional services. This also includes regular updates of Vacancy Audit for the city centre.
DublinTown Member Training
• Coordinate multi-faceted training programmes managing end-to-end scheduling, registration, communications and attendee tracking. DublinTown current member training that is provided includes:
Health & Safety training (basic first aid, manual handling, fire safety), Social media training, Sustainability workshops, Neurodiversity training and other training courses as may arise.
• Facilitate sustainability training workshops for DublinTown member businesses, delivering accessible content to audiences with varying levels of prior knowledge.
• Manage follow up training emails – certificates to attendees, slide decks and feedback form
Sustainability duties
• Engage in-person and by email with city centre businesses in advocating and supporting member organisations in establishing structured energy management practices, drawing on SEAI and LEO supports, toolkits and best practice guidance
• Support and advise DublinTown business community in accessing SEAI and LEO funding, including SSEA (Support Scheme for Energy Audits), BEUS (Business Energy Upgrade Scheme), Green and Lean for Business and Energy Efficiency Grant, tailoring guidance to SME needs
• Educate staff and member businesses on environmental issues and corporate responsibility, maintaining up to date knowledge of relevant national and international regulations including CSRD (Corporate Sustainability Reporting Directive) and EPBD (Energy Performance of Buildings Directive)
• Analyse and report on building energy data across the DublinTown district, tracking performance and supporting evidence-base decision making on retrofit priorities
• Be DublinTown’s project lead on the 3D Energy Model of Dublin City Centre: coordinate the collection of building data from 3,000 premises within the DublinTown geographic boundary for a SEAI Community Energy Grant, covering shallow, medium, deep and full renovation scenarios across four building archetypes. Liaise with the business community throughout project life cycle and communicate the benefits of recommended actions via DublinTown’s Energy Master Plan (EMP)
• Implementation of DublinTown EMP in line with Climate Action Plan 2025 and Dublin City Council reduction targets.
Location: Dublin City Centre – 43-45 Middle Abbey Street, Dublin 1, D01 X8R2
Other information on the role: This is a full-time role – 37.5 hours a week subject to a six -month probation period. This is a full-time office-based role. The successful applicant shall report directly to the Operations manager and following that the Deputy CEO.
This job description is a guideline, and duties may be modified from time to time to suit the needs of the business.
Salary: €30,000 – €35,000
To apply: Please send a CV and cover letter to careers@dublintown.ie